The highest standard of patient care and medical services.
Heyfield is a small rural community 200+ km south east of Melbourne. The Heyfield Medical Centre provides the highest standard of patient care and medical services to over 3,000 patients and is located half an hour from the large regional centres of Traralgon and Sale.
Near Lake Glenmaggie on the road to Licola and the High Country the doctors at HMC run as an acute care practice incorporating a holistic approach toward diagnosis and management of illness.
The Practice is co-located with Heyfield Hospital that offers 10 standard beds, 52 beds of aged care (30 low care and 22 high care). The hospital is a private not-for-profit community owned facility.
The Practice provides an after hours service at the Heyfield Hospital. For urgent problems patients are requested to ring the Heyfield Hospital on 5139 7979 to access this service.
The Doctors of this Practice try to provide continuity of care to their regular patients, but can be booked out for a considerable amount of time. There are many occasions when a patient may have to see another doctor as their availability may be better.
Heyfield Medical Centre opening hours are 9.00am -5.30pm Monday to Friday. For your convenience our phones are turned on at 8.30am on those days.
Access to appointments:
ACUTE ACCESS APPOINTMENTS
We offer a range of options to enable optimal quality access to a Doctor. Please call our clinic from 8.30am each weekday.
ON THE DAY
Appointments are kept and opened up ON THE DAY for acute presentations requiring a standard appointment. For your convenience our phones are turned on 8.30am to 5.30pm Monday to Friday for you to be able to access these appointments or you can book online via our website or HOTDOC app.
ON CALL DOCTOR
The on call doctor will have spaces left for urgent problems where the patient is acutely unwell, these are not available until that consulting session starts.
QUICK CLINIC
Each day (when required), this is a short appointment only and should be restricted to only one issue. For example a script renewal for a regular prescibed script.
You may have to wait and you will not be given priority over patients who had their appointment pre booked.
No prescriptions for narcotics or benzodiazepines will be written and this should not replace your normal review with your GP.
SUPERVISED MEDICAL STUDENTS
We host senior medical students from both Monash and Melbourne University who are “parallel consulted” (supervised) by a Senior Doctor.
All senior doctors working in the Practice will be involved in this supervision on most days they are consulting.
Making an appointment with a student who is being supervised by your doctor of choice is another way to access them when they are already booked out.
AFTER HOURS
This Clinic provides an after hours service for this community which is coordinated through the Heyfield Hospital. This is for urgent issues only.
The on call doctor can be contacted by calling the Heyfield Hospital after hours on 5139 7979. Calls are triaged by the Hospital and advice may be given by the Nursing Sister in consultation with the Doctor on call.
If your issue is an emergency dial 000, and ask for the Ambulance.
